This privacy notice tells you what to expect us to do with your personal information:
Contact details
Email: info@morethanaprovider.org.uk
What information we collect, use and why
We collect or use the following personal information for marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- IP addresses
- Website and app user journey information
We collect or use the following personal information for dealing with queries:
- Names and contact details
- Address
- Correspondence
Lawful bases and data protection rights
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
- Publicly available sources
How long we keep information
We will review the data we hold annually at the end of each financial year and will only hold personal data for as long as we need to. If you wish to be removed from our database, please email info@morethanaprovider.org.uk
Cookies
More Than a Provider uses Cookies to provide you with a better experience and ensure this website is efficient. Please refer to the Cookie Policy for more information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: October 2025